Refund Policy

Because the ebook is a digital product delivered instantly, all sales are generally final once the file has been delivered. We still want you to be happy, so here is how we handle problems.

We will always fix or refund if

• You paid but did not receive the ebook, and we can't deliver it to you.
• The file is damaged or won't open, and a replacement doesn't fix it.
• You were charged more than once for the same order.

Other requests

If you're unhappy for any other reason, email us within 7 days of purchase with your order reference and we'll review your request in good faith.

How to request

Email support@groombook.pro with the email address you used and your order reference (it starts with "pay_" and is in your receipt). Approved refunds go back to your original payment method through our payment processor, usually within 5 to 10 working days.